Contact Us
Our bilingual member
services representatives
are ready to assist
Need Assistance?
We believe in working with our members to achieve the best possible results. If you have a question about our health plan, benefits or how to submit a claim, please don’t hesitate to submit your inquiry below. Online inquiries will be handled between 2-3 business days.
MEMBER SERVICES TEAM
800.223.4590
memberservices@unitedag.org
MEMBER SERVICES HOURS
Monday - Friday: 6:30 a.m. - 5:30 p.m.
Saturday: 7:00 a.m. - 3:30 p.m.
MEMBER SERVICES SMS HOURS
Monday - Friday: 6:30 a.m. - 5:30 p.m.
Saturday: 7:00 a.m. - 3:30 p.m.
Send Us a Text
SMS Text messaging is a great way to access your health benefits information. Text messaging provides expedited service to simple benefit inquiries. With a response time of under 2 minutes, our Member Services team will answer commonly asked questions.
SMS Terms & Conditions
Any SMS inquiries received after hours will be handled the next business day. UnitedAg is not responsible for any messages not received due to message delivery failure. UnitedAg is not responsible for any phone carrier messaging fees the Participant may receive. Some requests may be responded to by phone call or letter in order to protect the Participant’s privacy under HIPAA and HITECH laws. SMS Text messaging is not an acceptable method to formally appeal an adverse benefit determination under ERISA..
