Frequently Asked
Questions

Get instant answers to the most common questions.

Resources:
Member Rights FAQs | Health Benefits Benchmark Report*

Find an in-network provider, get a paper provider directory and learn how to add a provider to our network.

Find an in-network mental health provider for personalized care, resources, and support.

Find an in-network pharmacy, download formularies and learn how to enroll in pharmacy programs.

Learn where to get your summary of benefits, add or delete dependents, get prior authorization, access the Member Advocate Service and more.

Know where to go for claims information, check your claim status, how to submit out-of-network claims, initiate an appeal and more.

Learn how to access the health portal, create an account, request a new ID card, reset your password and contact the portal administrator.

*UnitedAg membership portal login required. For assistance, email communications@unitedag.org.

Contact our Member Services team at 800.223.4590, use our bilingual SMS Text Messaging Service or send an email.